THESE TERMS AND CONDITIONS ARE BINDING AND ENFORCEABLE AGAINST ALL PERSONS THAT ACCESS THE MOVINGHOME WEBSITE OR ANY PART THEREOF IN TERMS OF SECTION 11(3) OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS (ECT) ACT 25 OF 2002. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MUST LEAVE THE MovingHome WEBSITE IMMEDIATELY, AS FURTHER USE WILL AUTOMATICALLY BIND YOU TO THESE TERMS AND CONDITIONS.

• “MovingHome” means MovingHome (Pty) Ltd, a Private Company registered in the Republic of South Africa with Registration Number 2007/015791/07.
• “MovingHome website” means the MovingHome website located at www.movinghome.co.za and includes any part or element thereof;
• “User” means any person who enters or uses the MovingHome website, notwithstanding the fact that such a person only visited the home page of the MovingHome website;
• References herein to the singular include the plural and vice versa; and
• Notwithstanding the fact that hyperlinks in these terms and conditions to copyright notices and legislation should be deemed part of these terms and conditions in terms of section 11 of the ECT Act, the fact that some or all of the hyperlinks may be non-operational, shall not play a role in determination of the validity and interpretation of these terms and conditions.

MovingHome offers you the smartest, simplest and quickest way to change your physical and postal address. By completing a once off 3-step process with the MovingHome call centre, or directly over the Internet, you are able to effortlessly update your address with hundreds of service providers, including banks, medical aids, life insurers, funeral policy providers, trade unions, clubs and memberships.

Subject to receipt of payment and required documentation, requests will be processed within 7 working days. MovingHome’s maximum service level to other organisations/ merchants shall be three (3) email messages, telephone calls, and faxes. MovingHome reserves the right to record and store all telephone calls between MovingHome and users and between MovingHome and other organisations/ merchants. When you click to make a purchase with us legal obligations arise and your right to a refund of monies charged to your credit card or paid in any other way agreed by us, is subject to terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is accepted that you have read, understood and accepted the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.

MovingHome "AddressAddressChange" service involves capturing the users current contact details and forwarding these details onto those organisations selected by the user. MovingHome does not take responsibility for updating the user’s records at the selected organisations. This is the responsibility of the selected organisations. If the user has not received confirmation from the respective organisations within a reasonable period of time (normally 2 weeks), then the user should follow up with the organization in person, and notify MovingHome of the delay. The user will not be entitled to a refund from MovingHome based on their details not being updated by the respective organisations. Should you for any reason wish to cancel your purchase, other than because the organization has not updated your details, you will be liable for a 25% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. MovingHome shall not under any circumstances be held liable for failure by any organization or merchant to update the user’s details or failure by the user to supply MovingHome with the user’s correct details.

MovingHome shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf. This privacy policy applies to all the web pages related to this website. All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for any purpose other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone outside of the terms of this agreement. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail. By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Payment may be made via Visa, MasterCard, Diners or American Express credit cards.

Credit card transactions will be acquired for MovingHome via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details will be stored by MovingHome separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

MovingHome takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

This website is governed by the laws of South Africa and MovingHome chooses as its domicilium citandi et executandi for all purposes under this agreement, 10 Hunter Street, Randburg, Johannesburg, South Africa whether in respect of court process, notice, or other documents or communication of whatsoever nature.

MovingHome may, in its sole discretion, change this agreement or any part thereof at any time without notice.

This website is run by MovingHome (Pty) Ltd based in South Africa trading as MovingHome (Pty) Ltd and with registration number 2007/015791/07.

Click here to see the MovingHome contact details.

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

We reserve the right to:

• modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
• change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
• We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

All intellectual property on the MovingHome website, including but not limited to content, trademarks, domain names, patents, design elements, software, databases, text, graphics, icons and hyperlinks are the property of or licensed to MovingHome and as such, are protected from infringement by domestic and international legislation and treaties. Subject to the rights licensed to the User, all other rights to intellectual property on the MovingHome website are expressly reserved.

It is the responsibility of the User to acquire and maintain, at his/her own expense, the computer hardware, software, lines and access accounts required to access the Internet and the MovingHome website and/or download content from this website.

Subject to the provisions of the Regulation of Interception of Communications (RIC) Act 70 of 2002, the User agrees to MovingHome’ right to intercept, block, filter, read, delete, disclose and use all communications sent or posted by the User to the MovingHome website, its staff and employees; and The User agrees and acknowledges that the consent provided by the User satisfies the “writing” requirement as detailed in the ECT Act and the RIC Act.

These terms and conditions constitute the entire agreement between MovingHome and the User and shall take precedence over any disclaimers and/or legal notices attached to any communications and/or postings received by MovingHome from the User; Any failure by MovingHome to exercise or enforce any right or provision shall in no way constitute a waiver of such right or provision; and in the event that any term or condition detailed herein is found unenforceable or invalid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall remain enforceable and applicable.

The User shall not, without the prior and written consent of MovingHome, be allowed to assign, cede, or delegate its rights and / or obligations in terms of this License or the Terms and conditions, in whole or in part, to any third party.

The User and MovingHome agree that:

• The MovingHome website is hosted, controlled and operated from the Republic of South Africa and therefore the South African law enforced by the South African courts governs the use or inability to use the MovingHome website, its content, services and these terms and conditions.
• MovingHome shall not be liable for costs incurred by Users to obtain professional advice relating to these terms and conditions.